Privacy Policy
Last Updated: September 10, 2026
Adorn Jewelry respects your privacy and is committed to protecting the personal information you provide when visiting our website, shopping with us, contacting our stores, or using our services.
This Privacy Policy explains what information we may collect, how we may use it, and the choices available to you.
Information We May Collect
We may collect information you provide directly to us, including:
Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Account information
Custom jewelry or repair inquiries
Messages, questions, and customer service communications
Payment-related information processed through our payment providers
We may also automatically collect certain information when you use our website, such as:
IP address
Browser and device information
Pages viewed
Website activity
Referral sources
Cookie and analytics information
How We Use Your Information
Adorn Jewelry may use personal information to:
Process and fulfill purchases
Provide shipping and order updates
Respond to questions and customer service requests
Manage custom jewelry, repair, or special-order inquiries
Communicate regarding products, services, or transactions
Improve our website and customer experience
Prevent fraud and protect the security of our website
Maintain business records
Send marketing or promotional communications when permitted
Comply with applicable legal and regulatory requirements
Payment Information
Payments made through our website may be processed by third-party payment providers.
Adorn Jewelry may not directly store complete credit or debit card information. Payment providers may collect and process payment information according to their own privacy and security practices.
Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website traffic, and improve the customer experience.
Some third-party services may also use cookies or similar technologies for analytics, advertising, payment processing, or other website functionality.
For more information, please review our Cookie Policy.
How We Share Information
We do not sell personal information in the ordinary meaning of the term.
We may share information with trusted service providers when reasonably necessary to operate our business, including providers that assist with:
Website hosting
E-commerce services
Payment processing
Shipping and delivery
Marketing and advertising
Website analytics
Customer communications
Fraud prevention and security
These providers may only receive the information necessary to perform their services.
We may also disclose information when required by law, legal process, government request, or when necessary to protect the rights, property, or safety of Adorn Jewelry, our customers, or others.
Marketing Communications
If you choose to receive promotional emails, text messages, or other marketing communications from Adorn Jewelry, you may opt out at any time using the unsubscribe instructions provided in the communication or by contacting us.
Transactional communications related to purchases, customer service, repairs, or account activity may still be sent when necessary.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Opt out of certain marketing communications
Request information about how your personal data is used or shared
These rights may be subject to applicable legal exceptions.
To make a privacy-related request, please contact Adorn Jewelry using the information below.
Children’s Privacy
Our website is not intended to knowingly collect personal information from children under the age required by applicable law.
If we become aware that personal information has been collected from a child in violation of applicable requirements, we may take reasonable steps to delete it.
Third-Party Websites
Our website may contain links to third-party websites or services.
Adorn Jewelry is not responsible for the privacy practices, content, or security of websites operated by third parties. We encourage visitors to review the privacy policies of any third-party websites they use.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact Adorn Jewelry.
Phone: 210-681-4878
Phone: 210-946-8700
Location: San Antonio, Texas